As part of efforts to bring relief to its esteemed
customers, MTN Nigeria has announced an extension in the closing hours of its
SIM registration and revalidation outlets till 8pm, with an increased number of
staff to cater to subscribers who want to register or revalidate their SIM
cards.
Announcing the extension, Mr. Akinwale Goodluck, MTN
Corporate Services Executive, said “we have increased the number of staff
across our customer service outlets to cater for the SIM registration and
revalidation of our esteemed subscribers across all our channels. We have also
mandated all our registration outlets to remain open till 8pm every day during
this period.
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This is to ensure that all MTN Nigeria subscribers whose
lines were disconnected or experiencing difficulty in using their SIMs can
easily register and revalidate their lines”.
Affected customers can revalidate their registration details
at all MTN service outlets, agents, dealer shops and sales outlets. The
registration is free and customers are urged to report suspicions of any
fraudulent activity to the nearest MTN manager at their respective locations.
The telecoms operator also appealed to its subscribers to
remain calm as the company is committed to ensuring that all affected
subscribers complete the process as directed by NCC.
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